Don't Be Steered: Your Right to Choose Your Auto Repair Shop

Have you ever been told by an insurance adjuster or a direct repair program (DRP) shop that your car repair won't be guaranteed or have a warranty unless you use their specific shop? This is a common tactic used to steer customers towards certain repair facilities, but it's simply not true. In Oklahoma, as in many other states, you have the right to choose any auto repair shop you want.

The Myth of Mandatory DRP Shops

It's a misconception that insurance companies can dictate where you take your car for repairs. While DRP shops often have agreements with insurance companies, these agreements do not obligate you to use them. Your insurance company must cover the cost of repairs, regardless of where you choose to have them done.

The Benefits of Choosing an Independent Repair Shop

There are several advantages to selecting an independent repair shop over a DRP facility:

  • Advocacy: Independent shops are often more likely to advocate for your best interests. They may be more willing to negotiate with insurance companies for fair compensation and to ensure that your car is repaired to the highest standards.
  • Local Businesses: By choosing an independent repair shop, you're supporting a local business and contributing to your community's economy.
  • Transparency: Many independent shops prioritize transparency, providing you with clear information about your repair options and costs.

Freeman's Collision Center: Your Trusted Partner

At Freeman's Collision Center, we understand the importance of customer choice. We work with all insurance companies and are committed to providing our customers with the highest quality repairs. Our team will always be on your side, advocating for your best interests and ensuring that your car is restored to its pre-accident condition.

The Myth of Mandatory DRP Shops

If you believe you've been a victim of steering practices, you can report it to the Oklahoma Insurance Commission. By reporting these incidents, you can help protect the rights of other consumers and ensure that insurance companies are held accountable for their actions.

Conclusion

Remember, you have the right to choose your auto repair shop. Don't let insurance companies steer you towards a specific facility. By selecting an independent shop like Freeman's Collision Center, you can ensure that your car is repaired correctly, on time, and at a fair price.

A man with blue overalls polishes a car at Freeman Collision Center, a trusted collision repair cent

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